Be different.
Clients –. at Aether, everything starts with people. Inevitably our meetings with clients start with specific details about what the piece needs to do or where it will be installed or in some cases what it will look like when complete. What’s fascinating, for us, is that at some point the meeting turns from details to a more personal conversation where we learn more about lifestyles. These details are critical for us to adopt and remember for inclusion in the final piece. Our priority is to earn your trust in our people and in our company.
When the piece is complete and installed and the client sees it for the first time, it’s the pause to take it in, then the smile, then the handshake or hug that drives is to NEXT.
Projects – each one of the projects that we undertake is different, the finished pieces we create are never the same.
Start – it begins when Aether shows up at your door, or you come to the shop, we work to form a relationship and earn your trust and confidence. This dictates how the build process goes forward.
Middle – each project is identified with a specific part number allowing clients to visit our site and receive updates from the shop as your piece comes to be. You can share it with family or friends so they can become part of the process.
Finish – when the piece is complete and installed Aether, the company, departs your space but Aether, the project, is left behind and remains to be our finger print.
We pride ourselves on superior levels of client interaction and care. We take ownership of the final piece and determine success in two ways; first we ask ourselves would we proudly display the piece in our own home and the final stamp of approval is the client reaction. That pause, that smile then the handshake or hug.
